"Terms and Conditions"

MOST orders will arrive to you within 5-7 Business days. 

MOST orders are shipped within 72 hours from placement of order. Special ordered, "out of stock", or  backordered
 items may require more time.

Safety

  We sell parts under the assumption that you have the ability and knowledge to safely install them. If you can't, please find someone who can.
Never attempt repairs without first removing the spark plug wire(s) from the
Spark Plug(s)!!!! a hand is a terrible thing to waste!

Gasoline is dangerous.

If you don't know what you are doing, DON'T DO IT!
Once parts leave here your safety is is your own liability.
We have no control on the installation methods or procedures.

Privacy Statement

  Any personal information that you supply to The  Mower Parts Store, MowerPartsStore.Com or its affiliates will not be sold or released to anyone (unless required by law). 
Credit card information is kept confidential and will only be viewed by persons processing the credit card.
  Shipping information will be supplied only to our shippers for delivery purposes only.
    Upon occasion, your Credit Card company may contact us for verification of your 
cardholder information for your protection. We first verify their credentials before releasing information and release only the information required for purchase verification.
Our shopping cart uses "cookies" to keep contents of shopping cart, but will function if cookies
are disabled. These are not "tracking cookies" and are not used to gather information from
your computer.
  Your name, e-mail address, address, or telephone number will never be sold or distributed.
We only use your provided contact information in conjunction with the order it was submitted with.

 We do NOT automatically subscribe you to any bulk email or newsletters of any sort. Subscription to our newsletter is optional.

Exchange & Return Policies

  No returns after 30 days of recipt will be accepted.


Any Package "Refused" or "Non Deliverable" due to a
bad address provided by you are subject to a 15% restock fee and
Shipping charges are NOT refundable.

Be sure to double check your shipping address.

 ALL Returns  Must FIRST be  authorized by the personnel at
 The Mower Store  before   returning. Call us at  1-888-529-6344 . 
Authorization number MUST be written on the package.

ANY ITEMS SHIPPED BACK WITHOUT 
 AUTHORIZATION NUMBER WILL BE RETURNED 
TO YOU AT YOUR EXPENSE. 



NO RETURNS ON ELECTRICAL PARTS OR
 ELECTRICAL ITEMS.
Warranty repair or replacement only.

NO RETURNS ON WHOLE GOODS,
 ENGINES, OR SHORT BLOCKS TRANSAXLES OR DECKS.
NO RETURN ON INSTALLED PARTS!
Warranty repair or Warranty replacement only.

• All items must be returned within 30 days of receipt of your order, un-used and in 
  sellable condition. Installed parts are only returnable for exchange if defective.
  
  

• We are not responsible for unseen delays for "special ordered" items, or production delays as  they are beyond our control. We will, however, notify you if an item is on "backorder" as soon as we become aware of it,  and give you the opportunity to cancel your order. 
  

• If we have made an error in parts shipped, we will assume only the responsibility of purchase price, and shipping both ways. Items are to be returned in new condition and shipped in the manner  we specify. You will not be charged a restocking fee.
  

• All Warranties are those of the parts manufacturers. The Mower Store neither offers nor implies warranty of any type for products sold by us or through our services. If you 
  have a warranty claim, Please let us know, and we will put you in contact with the
   part manufacturer.
  

• All Returns are subject to  a 15% restocking fee.
    Shipping charges are not refundable.
  
  

• "Special Order" items are not returnable.
   (Decks, Baggers,  Engines, Accessories, and factory ordered parts.)
  

• If we have sent you a part that is wrong, and you provided the part number, you are responsible for all return freight and any incurred expenses.
  

• NO RETURNS ON ELECTRICAL PARTS.
  

• This statement may not include all information applicable to all circumstances.
   If you have any questions not covered in this statement, please contact us.
  
  We reserve the right to refuse service to anyone.
  

 Shipping  Charges

Insurance: We can only replace lost or damaged packages if you agree to the Insurance charges on the checkout page. Tracking lost or damaged packages is very time consuming, and puts your package in to a "investigational hold" which can take in excess of a week for UPS to find, or list as missing. Damage claims can take even longer. Insured packages are reshipped as soon as we are aware of the problem....

Orders are shipped U.S. Postal Service  Parcel/Global Service or UPS GROUND     unless you specify otherwise. Delivery time may vary with your location. If you need faster service, let us know. (We can arrange faster shipping times at an additional charge)

 

 International Orders (Including Canada and Mexico)

All levy's, taxes, excises, duties, surcharges, exchange rates, imposts, or other charges applicable to the order  are the sole responsibility of the customer (You).   We do not charge these fees, nor collect them in behalf of your Country, If you have questions concerning these charges, contact your appropriate government officials. We do not have any rates on such charges.   All payments shall be made in United States dollars and the exchange rate shall be as provided by the customer's credit card issuer. We reserve the right to refuse any order.

    We carry THOUSANDS  of parts  in our inventory, and have many more available through our suppliers. No warehouse can carry all parts for all mowers though; Rare or odd parts may  have to be ordered directly from the the OEM suppliers and will take additional time.     

Pricing and Information

 All prices are supplied to us by the equipment manufacturers. We make every effort to keep
this information correct and up to date, but all prices, descriptions, availability, and other 
conditions, are subject to change as the Manufacturers see fit. 
We will try to notify you of any changes concerning your order, but we are not responsible
for the outcome or impact of these changes.

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